毕马威：零售银行的未来(英文 23 页)

---

Contents

Signals of change 04

Customer signals 05

Competitive signals 06

Economic signals 08

Regulatory signals 10

Technological signals 11

The successful retail bank of the future requires a winning business model supported by a connected operating model 12

Business models in the market today 13

Banking business models of the future 14

Strategic themes 15

A successful operating model is built upon eight connected capabilities 16

High maturity organizations continue to outpace their less mature peers 17

Prioritizing connected banking capabilities 18

Connected capabilities enabling a winning operating model 19

Evaluating your capability maturity 20

Case studies 21

Making it happen 22

内容

变化的信号 04

客户信号 05

竞争信号 06

经济信号 08

监管信号 10

技术信号 11

未来成功的零售银行需要一种由互联运营模式支持的成功商业模式 12

当今市场上的商业模式 13

未来的银行业务模式 14

战略主题 15

成功的运营模式建立在八项互联能力之上 16

成熟度高的组织继续超过不成熟的同行 17

优先考虑互联银行功能 18

实现成功运营模式的互联能力 19

评估你的能力成熟度 20

案例研究 21

实现它 22